FAQ

FREQUENTLY ASKED QUESTIONS

Where do you deliver?

We're a Sydney CBD crew at heart, but we don't like to stay put — we deliver right across Greater Sydney.

What are your delivery hours?

We're out delivering seven days a week, 8:00am to 4:00pm. However, please note that we have a 10% surcharge on Saturdays and a 20% surcharge on Sundays.

What's your order cut-off time?

Get your order in by 4:00pm and we'll have it with you the next day. Caught out with something last-minute? Call us on [0478 730 402] — we love a challenge and will do our best to make it happen.

Is there a minimum order value?

There is — $150 for weekday orders (Monday to Friday) and $250 on weekends. Enough to feed the team properly, not just a token platter.

What's your refund policy?

Life happens, and plans change — we get it. Just double-check your order details (delivery date, time, address and on-site contact) before you submit, since that part's on you. If something comes up, reach out as early as you can and we'll sort a refund or reschedule; the one thing we can't do is turn it around within 24 hours of your delivery or pick-up time, as by then the food's already underway. Once approved, refunds land back on your card within 5 business days (sometimes your bank likes to take its time) — still waiting after that? Just give us a shout.